Customer reviews of Star Car Sales
At Star Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Star Car Sales
Based on 34 customer reviews
Very friendly honest service excellent the best!
By Jaden M on 15 December 2018 | Purchase not verified
Went to the garage as advised by the seller and was met by a lovely young man. He answered all my questions provided me with great customer service. I have not been so happy with a purchase in a long time they are the best! Would highly recommend you visit this honest garage. Great customer service with great cars.
Bad Customer Service
By Jake B on 05 December 2018 | Purchase not verified
Tried to enquire about a car that was listed on the website for sale. The car has been listed since Sunday on the website but when trying on Sunday and again on Wednesday i was told the car is sold. I was then rudely hung up on with no assurance. The car is still listed on their site after this. I would not bother dealing with this dealership as they are clearly not caring for customers based on their numerous 1 star reviews, and unresolved queries. Found the members of staff i have spoken to be rude and abrasive.
Do not recommend
By Maciej L on 12 October 2018 | Purchase not verified
I bought a 2007 plate Vauxhall corsa from star cars which was described as “drives and runs good”. I took the car to my local garage and they found many faults on the car which meant it would not pass an MOT, including a heavily misfiring engine, and not worth repairing because of the cost. I phoned the dealership up to ask for a refund however they were not at all helpful, and said to phone back Monday as their “manager was not in”. I then wrote a letter which I have had no response to. I am very disappointed in the level of customer service, and under the consumer rights act I am entitled to a refund as the car sold to me does not match the description and is not of satisfactory quality. Yes, the cars are priced very low - but this is reflected in the quality of them.
VERY HONEST VERY KIND TRUSTWORTHY GREAT PEOPLE
By Ali M on 19 September 2018 | Purchase not verified
Left a deposit for a vehicle and the car was delivered later on in the evening. Car was priced very low and it’s been 6 months now no issues so can’t complain. Staff very helpful over the phone very honest. Delivery price was also very reasonable possible the cheapest I’ve ever had! Best service can’t complain.
Amazing experience thank you!
By Joshua L on 09 September 2018 | Purchase not verified
Fantastic customer service answered all the ququestions to the best of their knowledge provided me with a nice cold drink on arrival after a long journey from Dubai. Condition of the car was better than expected because of the price that we agreed. I was expecting something that needed some bodywork as the price was too good to believe but I was pleasantly surprised on arrival. Overall, I can’t thank the staff at star cars enough for being so honest and providing an amazing car. Well worth the journey from Dubai. The car I purchased was a lovely Range Rover Sport with ice cold A/C.
By Nathan M on 03 September 2018 | Purchase not verified
Purchased a very classic rare mini 1992 from star cars. I have to say the customer service was second to none. I purchased the car without seeing it, price was very low can’t believe my luck! They delivered the car to me in Newcastle and it was exactly as described in the advert. I will definitely be doing business with you again.
Not to be trusted!!
By Gediminas S on 19 August 2018 | Purchase not verified
Sold me a faulty car that broke down phoned them up to let them know the car is faulty told me its my car now my problem they won't do anything not going to fix or repair it and won't give me a refund. Plus 99 pounds for paperworks which they dont mention in description. Stay away from them if you can.
Car not as described in ad
By Darrell T on 19 July 2018 | Purchase not verified
Put deposit down of £100 finically found the place in an old pub car park. The car was in such a dirty state oil drums on back seat and in the boot. Old damage radiator still left in the engine and a new bolted to it . Duck tape was used to fix broken parts of the engine. None of which was described in the add. Was told I’d get £75 back and still waiting with reply this will be done and banking issues
looking for a cheap diesel automatic
By spencer R on 06 June 2018 | Purchase not verified
strange experience - but the car i bought was well worth the price i paid for it. for the age and mileage it is in quite exceptional condition yes there are one or two little jobs to do but again for the price of the car these things are expected would i recommend star car sales or buy again from them ... most definitely
Worth the journey
By Derek K on 08 April 2018 | Purchase not verified
Flew down from Glasgow and happily drove home well worth it Happy staff and cheap reliable motoring second day and done 700miles Will do business again Many thanks
Star Car Sales
- 01234 322222
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|Monday||10:00 - 17:00|
|Tuesday||10:00 - 17:00|
|Wednesday||10:00 - 17:00|
|Thursday||10:00 - 17:00|
|Friday||10:00 - 17:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 17:00|
Alternative times available by appointment. Please call to arrange