Customer reviews of Star Car Sales
At Star Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Star Car Sales
Based on 40 customer reviews
By Gerry R on 15 March 2019 | Purchase not verified
When we met the lads from Star Car Sales they were honest friendly and helpful. Having visited Vauxhall’s in Portsmouth the day before it was a pleasant surprise. I would recommend Star Cars to anyone and myself and my family will use them for our next second hand car. I bought a lovely Mercedes from them at a good price.
I love my Jaguar S type, thank you
By Glyn A on 05 March 2019 | Purchase not verified
Read a lot of bad reviews and I have to say I was somewhat worried. However I found them to be great, they are obviously not the biggest or greatest dealership. But they sold me a fantastic Jaguar S type which I am delighted with!!!
Very Honest trustworthy freindly great people
By Samantha A on 24 February 2019 | Purchase not verified
Travelled a significant distance from south of France to purchase a vehicle which was advertised a lot lower price then anywhere else. I was initially worried but at the price I couldn’t resist taking the risk. I am more than happy that I did take the risk as the car was in fantastic condition and was described accurately. Honest traders definitely worth a visit I will be back for my winter car.
Very disonest look at the other review!!!
By Leo L on 19 February 2019 | Purchase not verified
They are very dishonest, I got a black convertible 206 and the rear suspension was damaged and I managed to drive 100 metres and the car was take back with a promises that would be fixed or money back. No money back and the car was scrap, no reply very rude and still with my money. Don't deal with this dishonest people chances are you will regret.
Was of journey and time.
By Craig C on 19 February 2019 | Purchase not verified
Rang and asked about this focus. Said it was a very good car. Agreed to go and see it. Traveled 2 and half hours to get there and it was misfiring. When I mentioned it he replied yes I know. But only a little misfire. Really. Would it recommend
Customer service training needed...
By Josh H on 11 February 2019 | Purchase not verified
Didn’t seem to really care what questions I had to ask - got one word replies and just got ‘yep’ on the phone and then they hung up on me when I questioned the warranty. Wouldn’t bother buying from this place if they speak to people actually interested in buying from them like this. Didn’t even bother to discuss the warranty just hung up.
Easy and very well priced .
By Steve P on 15 December 2018 | Purchase not verified
Found my car on AutoTrader phoned up left a deposit over phone .Picked up car today ,it was exactly as described, took it for 10 min test drive drove very well . Thanks for a very easy transaction.
Very friendly honest service excellent the best!
By Jaden M on 15 December 2018 | Purchase not verified
Went to the garage as advised by the seller and was met by a lovely young man. He answered all my questions provided me with great customer service. I have not been so happy with a purchase in a long time they are the best! Would highly recommend you visit this honest garage. Great customer service with great cars.
Bad Customer Service
By Jake B on 05 December 2018 | Purchase not verified
Tried to enquire about a car that was listed on the website for sale. The car has been listed since Sunday on the website but when trying on Sunday and again on Wednesday i was told the car is sold. I was then rudely hung up on with no assurance. The car is still listed on their site after this. I would not bother dealing with this dealership as they are clearly not caring for customers based on their numerous 1 star reviews, and unresolved queries. Found the members of staff i have spoken to be rude and abrasive.
Do not recommend
By Maciej L on 12 October 2018 | Purchase not verified
I bought a 2007 plate Vauxhall corsa from star cars which was described as “drives and runs good”. I took the car to my local garage and they found many faults on the car which meant it would not pass an MOT, including a heavily misfiring engine, and not worth repairing because of the cost. I phoned the dealership up to ask for a refund however they were not at all helpful, and said to phone back Monday as their “manager was not in”. I then wrote a letter which I have had no response to. I am very disappointed in the level of customer service, and under the consumer rights act I am entitled to a refund as the car sold to me does not match the description and is not of satisfactory quality. Yes, the cars are priced very low - but this is reflected in the quality of them.
Star Car Sales
- 01234 322222
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||11:00 - 17:00|