Customer reviews of Star Car Sales
At Star Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Star Car Sales
Based on 40 customer reviews
Bad Customer Service
By Jake B on 05 December 2018 | Purchase not verified
Tried to enquire about a car that was listed on the website for sale. The car has been listed since Sunday on the website but when trying on Sunday and again on Wednesday i was told the car is sold. I was then rudely hung up on with no assurance. The car is still listed on their site after this. I would not bother dealing with this dealership as they are clearly not caring for customers based on their numerous 1 star reviews, and unresolved queries. Found the members of staff i have spoken to be rude and abrasive.
Do not recommend
By Maciej L on 12 October 2018 | Purchase not verified
I bought a 2007 plate Vauxhall corsa from star cars which was described as “drives and runs good”. I took the car to my local garage and they found many faults on the car which meant it would not pass an MOT, including a heavily misfiring engine, and not worth repairing because of the cost. I phoned the dealership up to ask for a refund however they were not at all helpful, and said to phone back Monday as their “manager was not in”. I then wrote a letter which I have had no response to. I am very disappointed in the level of customer service, and under the consumer rights act I am entitled to a refund as the car sold to me does not match the description and is not of satisfactory quality. Yes, the cars are priced very low - but this is reflected in the quality of them.
VERY HONEST VERY KIND TRUSTWORTHY GREAT PEOPLE
By Ali M on 19 September 2018 | Purchase not verified
Left a deposit for a vehicle and the car was delivered later on in the evening. Car was priced very low and it’s been 6 months now no issues so can’t complain. Staff very helpful over the phone very honest. Delivery price was also very reasonable possible the cheapest I’ve ever had! Best service can’t complain.
Not to be trusted!!
By Gediminas S on 19 August 2018 | Purchase not verified
Sold me a faulty car that broke down phoned them up to let them know the car is faulty told me its my car now my problem they won't do anything not going to fix or repair it and won't give me a refund. Plus 99 pounds for paperworks which they dont mention in description. Stay away from them if you can.
Car not as described in ad
By Darrell T on 19 July 2018 | Purchase not verified
Put deposit down of £100 finically found the place in an old pub car park. The car was in such a dirty state oil drums on back seat and in the boot. Old damage radiator still left in the engine and a new bolted to it . Duck tape was used to fix broken parts of the engine. None of which was described in the add. Was told I’d get £75 back and still waiting with reply this will be done and banking issues
looking for a cheap diesel automatic
By spencer R on 07 June 2018 | Purchase not verified
strange experience - but the car i bought was well worth the price i paid for it. for the age and mileage it is in quite exceptional condition yes there are one or two little jobs to do but again for the price of the car these things are expected would i recommend star car sales or buy again from them ... most definitely
Worth the journey
By Derek K on 08 April 2018 | Purchase not verified
Flew down from Glasgow and happily drove home well worth it Happy staff and cheap reliable motoring second day and done 700miles Will do business again Many thanks
Worth the journey
By Derek K on 06 April 2018 | Purchase not verified
Flew down from Glasgow after paying a deposit for a BMW i saw online was weary at first as it was new shape at a good price but to my surprise it was all great ,car is spot on and staff member was a great happy chap will be doing business again in future Super place to go for cheap motoring
By Kris K on 18 March 2018 | Purchase not verified
Seller tried sell scrap car, by force. Even another one was represented as new, anforchinatelly it was after accident. after all of it charged 99 pounds for paper work.
Star Cars customer review.
By Jason R on 17 March 2018 | Purchase not verified
Happy with my car. Staff are straight up, and friendly. I'd recommend giving them a look for a good priced deal.
Star Car Sales
- 01234 322222
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||11:00 - 17:00|